All orders for shipping are completed and shipped Monday-Wednesday’s only. All perishable and Non pershibleable items are processed and completed within a 24-72 hours window depending on order size and date of order. Non perishable items are still shipped Wednesday-Saturday.
All perishable product is Such as Teas is frozen, double wrapped and placed with an ice pack to ensure it stays fresh. Priority shipping is for 2-3 days depending on your location. Honey is not frozen.
We are not responsible for postal service and delays. You may add extra option for signature with is a $3.00 fee to ensure you get your order.
To return your product, you should mail your product to: Dij Teas and Drinks LLC, 5924 Callowhill Street, Philadelphia PA 19151, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.