Refunds for Returns (if applicable)
Our policy is strictly enforced with a same day window for pick up orders after notifications were sent.
Orders left after the close of the business day will be subject to a non refundable action.
We “DO NOT” offer refunds on perishable items. (If the error is done by us we will be more than glad to fix our error with remaking the perishable item).
We “ DO NOT” that are received late/damaged by the postal service.
We do however try to accommodate as best we can since Covid-19 has put a strain on all consumers and us small business owners. But we “ARE NOT” responsible for another companies mistake.
We do accept returns on all non perishable products (mugs, tumblers etc.) The customer is responsible for returned shipping. Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items unfortunately cannot be refunded.